Privacy Policy

At Family Home Furn Store, we believe that creating your dream home should be accompanied by complete peace of mind—not just in the quality of our furniture, but in the security of your personal information. This Privacy Policy reflects our commitment to protecting your privacy with the same attention to detail we apply to crafting our furniture collections.

1. Information We Collect

To provide you with our exceptional furniture shopping experience, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, phone number, and shipping address
• Payment Information: Credit card details (processed securely through our payment gateways), PayPal account information
• Order Details: Products purchased, order history, and preferences for items like accent chairs, dining sets, and bedroom furniture
• Account Information: Username, password (encrypted), and profile preferences

Technical Information

• Device Information: IP address, browser type, device type, and operating system
• Usage Data: Pages visited, time spent on site, products viewed, and navigation patterns
• Location Data: General geographic location to provide relevant shipping options and furniture recommendations

2. How We Use Your Information

We use your information with the same care and precision we apply to selecting every piece in our furniture collections:

• Order Fulfillment: To process your purchases of bed frames, accent tables, dining sets, and other furniture
• Customer Service: To provide personalized assistance with product selection and shipping inquiries
• Personalization: To recommend furniture pieces that match your style preferences
• Communication: To send order confirmations, shipping updates, and carefully curated promotional offers
• Security: To protect against fraud and unauthorized transactions
• Improvement: To enhance our website experience and furniture offerings

3. Data Sharing and Disclosure

We treat your personal information with the same discretion we apply to our customer relationships:

• Service Providers: We share necessary information with trusted partners for payment processing, shipping, and website analytics
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve customers globally (excluding some remote areas and parts of Asia), your data may be processed in different jurisdictions with adequate protection

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as our furniture is built to last, our security measures are designed to provide enduring protection:

• Encryption: We use industry-standard SSL encryption to protect data transmission
• Secure Storage: Your data is stored on secure servers with limited access
• Payment Security: We never store complete credit card details on our servers
• Regular Updates: Our security systems are continually updated to meet evolving threats
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

You have control over your personal information, just as you have creative control in designing your home:

• Access: You can request access to the personal information we hold about you
• Correction: You may update or correct your account information at any time
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Data Portability: You may request a copy of your data in a structured format
• Restriction: You can request limitations on how we process your data

To exercise these rights, please contact us at the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Preference Cookies: Remember your language, currency, and furniture preferences
• Analytical Cookies: Help us understand how customers interact with our website
• Marketing Cookies: Allow us to show you relevant furniture recommendations

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to make purchases.

7. International Data Transfers

As a global furniture retailer serving customers worldwide (excluding some remote areas and parts of Asia), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.

8. Children’s Privacy

Our website and furniture collections are designed for adult homeowners and decorators. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email. The “Last Updated” date at the top indicates when the policy was last revised.

10. Contact Us

Thank you for trusting Family Home Furn Store with both your home furnishing needs and your personal information. We’re honored to be part of your journey toward creating a space filled with style, comfort, and cherished moments.